Privacy Policy

At Seahorse Neuropsychology, we are committed to protecting your privacy and handling all personal information with care, sensitivity and transparency. THis privacy policy explains how we collect, use, store, and protect personal information during the provision of paediatric neuropsychology assessments.

Who we are

Seahorse neuropsychology provides a specialist neuropsychological assessment service for children and young people. This service is provided by a Paediatric Clinical Psychologist registered with the Health and Care Professions Council (HCPC) and adheres to the Data Protection Act 2018 and UK General Data Protection Regulation (UK GDPR).

What information we collect

To deliver this service it is necessary to collect the following types of information:

Childs personal information - name, date of birth, address, school, NHS / medical identifiers
Parent / guardian contact details - name, address, phone number, email.
Referral and appointment information - reason for referral, professional reports, appointment notes
Communication records - correspondence with parents / guardians, relevant professionals and agencies

How we collect information

Personal data may be collected in the following ways:

Directly from parents / guardians through referral requests, emails, phone calls or consultations
From healthcare professionals, education providers, or social services with your consent
During assessments, observations or interviews with the child

How this personal information is used

Personal data is only processed where it is necessary and lawful to:

Conduct neuropsychological assessments
Provide clinical opinions, reports and recommendations
Communicate with parents / guardians and relevant professionals involved in the child's care (e.g. schools, GPs, Paediatricians, Local Authorities etc)
Manage appointments, payments and service delivery
Comply with legal, regulatory and professional obligations

Lawful basis for processing data

Seahorse Neuropsychology relies upon the following lawful bases under UK GDPR to process personal data:

Consent: For sharing reports with third parties
Contract: For providing the assessment service
Legal obligation: For maintaining clinical records
Vital interests: Where processing is necessary to protect life
Legitimate interests: For administering the service effectively

How we store and protect information

Seahorse Neuropsychology will only share information:

With your explicit consent (e.g. with schools, other healthcare professionals etc)
When required by law or regulatory obligations (e.g. safeguarding concerns, court orders etc)
With service providers who support our clinical operations (e.g. secure IT providers) who are bound by confidentiality agreements

Your rights

You have a right to:

Access copies of your / your child's personal data
Request corrections of inaccurate information
Request deletion of data (where legally permissible)
Restrict or object to processing
With draw consent at any time (where consent is the lawful basis)
Lodge a complaint with the Information Commissioners Office (ICO) if you believe data has been handled improperly

If you have any questions about this privacy policy please do not hesitate to contact us - details are available on the contact section of the website here.

Policy Updates

Seahorse Neuropsychology may update this Privacy Policy from time to time to reflect changes in the law or our practices. The latest version will always be available on the website or by request.

Thank you for trusting Seahorse Neuropsychology with your child's care. Protecting your information is a priority for us.